Returns & Exchanges

At Indus Home Appliances, we stand behind the quality of our products and offer a 30-day return policy to ensure you are completely satisfied with your purchase. If your appliance is not the perfect fit for your home, we provide a streamlined process for returns and exchanges.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email or our online portal with your order number and reason for return to receive a Return Authorization (RA) number.

• 2.
  Prepare the Appliance

  Ensure the item is in its original condition and securely packed in the original packaging, including all manuals, accessories, and protective inserts.

• 3.
  Schedule a Pickup

  For large appliances, our logistics team will coordinate a convenient time for a professional courier to collect the unit directly from your doorstep.

• 4.
  Inspection and Refund

  Once the item reaches our warehouse and passes a quality inspection, we will issue a full refund to your original payment method within 5-7 business days.