Frequently Asked Questions
Everything you need to know about upgrading your home with Indus.
What is the standard delivery timeframe for large appliances?
Most large appliances are delivered within 5-7 business days. Our specialized logistics team will contact you 24 hours prior to delivery to schedule a convenient time slot.
Do you offer installation services for kitchen appliances?
Yes, we offer professional installation for hobs, chimneys, and built-in ovens in select cities. You can add the installation service to your cart at the time of purchase.
What is your return policy for damaged items?
If your appliance arrives damaged, please report it within 48 hours of delivery. We will arrange a free replacement or a full refund after a quick inspection by our technician.
How do I claim the manufacturer's warranty?
Every product sold on Indus Home Appliances comes with a valid brand warranty. You can use your tax invoice, sent via email, to register your product on the manufacturer's official website.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and offer No-Cost EMI options on select bank cards for high-value purchases.
Can I track my order in real-time?
Absolutely. Once your order is dispatched, you will receive a tracking link via SMS and email to monitor your shipment's progress until it reaches your doorstep.